Monday, August 3, 2015

Workflow management

Health care organizations are facing many challenges that impact the hospitals’ workflow. Health care consumers demands, technology adoption, and health care reforms are factors that influence hospitals’ productivity and performance. Hence, workflow management is the solution for meeting consumers’ needs while increasing productivity. Workflow management in health care is defined as a process of managing the organization work, consumers including patients and health care providers as well as monitoring all the hospital’s activities. Additionally, workflow management includes the integration of information technology systems that can coordinate specific action, create consistency, and deliver visibility by automatically connecting caregivers with relevant tasks and information. Moreover, successful organizational workflow management has to direct the care team on how to accomplish a goal and help them accomplish those goals in a timely manner; that will lead to care that is delivered more consistently, reliably, safely, and in compliance with standards of practice.



However, in my workplace, one of the great challenges faced nurses was the implementation of electronic health care records. Nurses were frustrated because they lacked the proper skills to deal with the new system. This issue led nurses to spend a lot of time trying to figure out how to overcome this problem. The hospital offered educational sessions for nurses presented by IT professionals. That created another problem in some of the hospital’s busy units. Those units needed additional staff to cover for nurses who went to attend the educational sessions, which led to creating disturbances in the units’ workflow. My proposed solution to this problem is to create online tutorials explaining how to properly access electronic health records. Instead of attending educational sessions and leaving the units, creating online tutorials available in the units’ computers for nurses to use will be helpful. Nurses will use the tutorials to solve any problems, reduce the time they spend on documentation and provide patients with the care needed.

 
Citations:
Amorosano, D. (2014). Document management gets personal. Streamline your healthcare workflow. Health Management Technology, 35(6), 12-15.

Cain, C. (n.d.). Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK2638/

Chaiken, B. P. (n.d.). Workflow in Healthcare. Retrieved from http://www.docsnetwork.com/articles/BPC97112.pdf
Posted by at

2 comments:

  1. Jumanah AbdullahAugust 4, 2015 at 1:53 AM

    Rana,
    Technology innovation and integration has changed healthcare practice. It has helped in improving the quality of care and solving workflow. I like your statement and totally agree with it “workflow management includes the integration of information technology systems that can coordinate specific action, create consistency, and deliver visibility by automatically connecting caregivers with relevant tasks and information.” What I would like to add is that healthcare professionals can utilize the data provided in the datasets as way to also manage workflow. NDNQI reports on several key performances quality indicators for benchmarking; therefore, it can be used by nurse leaders to evaluate the work their nurses do and possibly identify problems and solutions in order to manage workflow that is related to nursing performance.
    Moving for paper documentation to electronic health records poses a challenge for healthcare providers specially the old generation who lacks computer skills; therefore, it may pose a risk in healthcare setting. Your proposed solution of developing an online tutorial is a great idea as it would prevent and manage the workflow that can be caused by personally attending the educational setting.
    I like your Piktochart; it is easy to follow and understand and it also sums up the whole idea of the proposed problem and its solution.
    Great job Rana.

    ReplyDelete
  2. Anneke SergioJune 19, 2019 at 10:10 AM

    HOW I GOT CURED OF HERPES VIRUS.

    Hello everyone out there, i am here to give my testimony about a herbalist called dr imoloa. i was infected with herpes simplex virus 2 in 2013, i went to many hospitals for cure but there was no solution, so i was thinking on how i can get a solution out so that my body can be okay. one day i was in the pool side browsing and thinking of where i can get a solution. i go through many website were i saw so many testimonies about dr imoloa on how he cured them. i did not believe but i decided to give him a try, i contacted him and he prepared the herpes for me which i recieved through DHL courier service. i took it for two weeks after then he instructed me to go for check up, after the test i was confirmed herpes negative. am so free and happy. so, if you have problem or you are infected with any disease kindly contact him on email--- drimolaherbalmademedicine@gmail.com. or / whatssapp --+2347081986098.
    This testimony serve as an expression of my gratitude. he also have herbal cure for COLD SORE, SHINGLES, CANCER, HEPATITICS A, B. DIABETES 1/2, HIV/AIDS, CHRONIC PANCERATIC, CHLAMYDIA, ZIKA VIRUS, EMPHYSEMA, LOW SPERM COUNT, ENZYMA, COUGH, ULCER, ARTHRITIS, LEUKEMIA, LYME DISEASE, ASTHMA, IMPOTENCE, BARENESS/INFERTILITY, WEAK ERECTION, PENIS ENLARGEMENT. AND SO ON.

    ReplyDelete

Subscribe to: Post Comments (Atom)